Official customer support
Open contact optionCompany sourceSource reviewed
Orders & retail CONTACT DESK
Macy's
Customer Service Number
Macys.com customer care
1-800-289-6229USDaily 8 am–10 pm Eastern
Credit accounts, furniture and mattresses have separately labelled contacts on the official page.
Company sourceSource reviewed
Toll-free in the listed region. Mobile airtime, international charges or company service fees may apply.
Go Air Company Desk is an independent directory, not Macy's customer service. The company handles its own calls and requests. We do not connect or transfer calls.
CHOOSE A CONTACT ROUTE
Company contact options
Official website
Open contact optionCompany sourceSource reviewed
A LITTLE PREPARATION HELPS
Before you get in touch
Use the source-linked record for Macy's to plan a request involving orders, products and store assistance. For an item problem, note the product name, size or model and when it arrived. Published contact arrangements can differ by country, department and purchase channel.
Suggest a contact correction- A purchase made through another retailer may need to be handled by that original seller.
- Keep the purchase confirmation nearby so the seller can identify the order.
- For an item problem, note the product name, size or model and when it arrived.
FROM THE COMMUNITY
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