Orders & retail CONTACT DESK

JCPenney

Customer Service Number

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TOLL-FREECOMPANY-PUBLISHED NUMBER

JCPenney customer service

1-800-322-1189
US
Company sourceSource reviewed

Toll-free in the listed region. Mobile airtime, international charges or company service fees may apply.

Go Air Company Desk is an independent directory, not JCPenney customer service. The company handles its own calls and requests. We do not connect or transfer calls.

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A LITTLE PREPARATION HELPS

Before you get in touch

Looking for the right team at JCPenney? The listing separates contact destinations for orders, products and store assistance. A purchase made through another retailer may need to be handled by that original seller. The date attached to each route belongs to its source review, rather than to the page design.

Suggest a contact correction
  1. Check the retailer’s return instructions before mailing anything back.
  2. If a parcel is late, compare the retailer’s order status with the carrier’s tracking record.
  3. A purchase made through another retailer may need to be handled by that original seller.

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