Orders & retail CONTACT DESK

Carter's

Customer Service Number

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TOLL-FREECOMPANY-PUBLISHED NUMBER

Order and delivery assistance — US

1-877-333-0117
USMon–Fri 8am–9pm ET; Sat–Sun 9am–5:30pm ET

Carter’s says an order may already be processing when a change is requested.

Company sourceSource reviewed

Toll-free in the listed region. Mobile airtime, international charges or company service fees may apply.

Go Air Company Desk is an independent directory, not Carter's customer service. The company handles its own calls and requests. We do not connect or transfer calls.

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A LITTLE PREPARATION HELPS

Before you get in touch

For Carter's, choose a channel that matches your question about orders, products and store assistance. For an item problem, note the product name, size or model and when it arrived. Published contact arrangements can differ by country, department and purchase channel.

Suggest a contact correction
  1. If a parcel is late, compare the retailer’s order status with the carrier’s tracking record.
  2. A purchase made through another retailer may need to be handled by that original seller.
  3. Keep the purchase confirmation nearby so the seller can identify the order.

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